Refund Policy

At Midnight Surprise, we take pride in curating bespoke packages tailored to your requirements. As each order is customised, we are unable to offer returns or refunds. However, we’re here to assist with any changes or concerns:

Returns:

Damages & Issues:

We strive for perfection, but if your order arrives defective, damaged, or incorrect, please inspect it upon receipt and notify us immediately. We’ll promptly evaluate the issue and make things right for you.

For assistance, contact us at info@midnightsurprise.co.uk